For dental and medical insurers

Pay for the treatment members need, not the plan they were sold.

Every dental claim rests on the treating dentist's word. An independent UK dentist with no stake in the treatment checks each plan over £500 before you pay, and routes members to fixed-price visits. You pay from what it saves.

No change to policy wordingClaims decisions stay with youPay from savings
Pre-approval check · claim 88214Checked in 26 h
Implant, graft and crownUpper right premolar · plan submitted by the member
£4,250
Extraction and implantNeeds an exam to decide
Bone graftCan probably wait
Root canal re-treatment and crownA practical option will do
Plan as quoted£4,250
Practical option shown£1,450
Signed by a GDC-registered dentist who never treats the member. The member chooses; you decide the claim.
+35%dental claims paid by one UK insurer in a year, against +27% members
£109claims per insured member, up about 7% in a year
40%of dental cover premium paid back in claims, against 68% for cash plans
6 in 100dental policies make a claim in a year, so most members never feel the value

Sources: Unum UK (2024 figures); FCA general insurance value measures (2025 data). Links to be added before publication.

How it works

A check between the quote and the claim

It slots in before payment. Your claims team, policy wording and provider panel stay as they are.

Member gets a planA practice quotes treatment over £500.
Member sends it to usThe plan, photos and any X-rays, from their phone. Usually within a day.
Independent dentist checksEach line gets one of four verdicts. The practical option is priced beside the comprehensive one.
Member choosesThey see both, with prices. Most choose with a dentist's view for the first time.
You decide the claimYou get the verdicts and the choice. The decision stays yours.
Likely neededThe plan matches what the dentist sees.
A practical option will doA simpler option is likely to work as well for now.
Can probably waitNothing urgent. A date is set to check again.
Needs an exam to decidePhotos can't settle it. Never charged.

The check never criticises the treating dentist. It shows the member the options and their prices.

See it from both sides

The dentist's check, and what your member sees

Real screens from the product. The reviewing dentist sets a verdict on every line; the member gets the same verdicts in plain words, with the practical option priced.

The reviewing dentist's plan check screen with a verdict on each line
The member's plan check result
Dentist workstation. Never shows partners, prices paid or ratings.Member's phone. Four verdicts, plain words, what to ask next.
Three levers

Where the saving comes from

Per insured life a year, at the plan's 11% saving on £109 of claims. Your back-test sets the real sizes for your book.

The minimum, not the maximum

About 5% · £5.45 a life

Plans over £500 checked before you pay. The member sees the practical option beside the comprehensive one, with both prices, and chooses.

Price checked before payment

About 3% · £3.27 a life

Each claim against the rate card and the local range. A quote that grew after the fact is caught before you pay it.

Steered to a known price

About 3% · £3.27 a life

Members who want a visit go to partner practices at a fixed rate card, routed by need, distance and slot. Nobody pays to rank.

Claims per life a yearIllustrative waterfall at the plan's 11%
Claims per life today
£109.00
The minimum, not the maximum
−£5.45
Price checked before payment
−£3.27
Steered to a known price
−£3.27
After the three levers
£97.01

£11.99 a life saved, against a Pro fee of £8.40 a life a year.

Savings calculator · Pro

You pay from what you save

70p a member a month, plus a quarter of any saving above 9%. If the saving falls short of the fee, the shortfall is credited.

Where the saving goes
You keepOur fee
You keep £304,500Our fee £840,000Gain-share £54,500
Claims saved a year£1,199,000
Claims today£10,900,000
Our fee, 70p a life a month£840,000
Gain-share, 25% above 9%£54,500
Credited under the guarantee£0

You keep, after our fee£304,500

Illustrative. Measured against your own prior-year claims per life, adjusted for membership change. Below 5% on the back-test, we don't sell you Pro.

Products

Three ways in

Start here

Starter

35pa member a month

Member value you can show: triage, the screen, the fixed-price network and a usage report. 15p at 250,000 lives.

After the back-test

Pro

70psavings-guaranteed

All three levers, pre-approval on plans over £500, the fee schedule, and a monthly report by lever.

No dental cover today

The £3 embed

£2–£4as a rider

For PMI and benefit platforms: Starter plus a pain visit for £90 instead of £240. You write the £150 cover and keep the rider margin.

How the embed pays out

One pain visit, start to finish

Your cover pays £150 from 30 days after joining. The member pays £90. Retail dental cover costs about £15 a member a month; this costs about £3.

£150 your cover£90 member
£240 fixed-price visitNothing for you to administer
What you see each month

A one-page report for your book

Use, turnaround, member rating and the claims value saved by each lever, against your prior-year claims per life.

Covered lives and cases per 1,000
Urgent same day, routine within 48 hours
Claims value saved, lever by lever
Saving against prior-year claims per life
Member rating and "it helped me decide"
October · 100,000 livesIllustrative
4.3cases per 1,000
11.6%saving vs prior year
100%urgent same day
4.7member rating
Claims value saved this month, by lever
1 · Minimum, not maximum
£41,200
2 · Price checked
£24,800
3 · Steered to known price
£38,900
Start with your own data

A free back-test, then a 90-day pilot

We run your last 12 months of claims through the check before you commit to anything.

CHECKED Claim 88214Plan over £500 · checked first
Weeks 1–4

Back-test

We re-run 12 months of your anonymised claims through the screen and report the saving by lever. Free.

Months 1–3

Pilot

One employer group or book segment of 10,000 to 100,000 lives, at no charge, with a report from month one.

Month 4

Decide

Roll out Pro at 70p a life, start on Starter, or stop. Below 5% on the back-test, we don't sell you Pro.

Questions insurers ask

Do you make the claims decision?

No. You get the verdict on each line and the member's choice. The decision, the policy wording and your provider panel stay with you.

Why would a member use it?

Because they get an honest view of a big quote, from a dentist who isn't selling it, before they commit. It's value they can feel even when they don't claim.

Is this independent?

The screening dentist never treats the member, never sees which practices are partners, and is paid the same whatever they conclude. Instant Dentist earns nothing on treatment.

What data do you need for the back-test?

Twelve months of anonymised dental claims: treatment codes, amounts and dates. We sign your data processing terms first.

How do members reach it?

A link in your member app or claims journey, or a step in pre-approval for plans over £500. No new portal for your team.

Start with your own data

See your saving before you commit.

A free back-test on 12 months of your claims, then a 90-day pilot at no charge.